Patron Support
(Conclusion)
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The John U. Tomlinson Library is doing excellent with providing students access to hardware and software inside the library and an excellent website that works among multiple platforms It is worth note that the changes that have been made in the physical remodel have done much to give the library more appeal with the student population, and it has been built to accomodate future expansion of resources. The remodel also eliminated a standing issue with previous "blackout" areas that had no access to wifi or data in the building.The circulation, reference, and technology desks are always manned in preparation to assist students, and the "ask a librarian" chat option generally provides responses in 5 minutes or less. However, they have very little available in regards to hardware lending and no social media presence. An increased number of digital devices to be lent and a stronger social media presence would do much to assist in connecting with the school community.